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Dalston Practice 1B Madinah Road London E8 1PG     Tel: 020 7275 0077     Fax: 020 7923 9209

Would you recommend your GP surgery?

VIEW LATEST RESULTS  

From 1 November 2015, if you visit your GP practice you will be asked about whether or not you would recommend your GP surgery to your family and friends, if they need similar treatment or care.

 

How does it work?

When you visit your GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:

“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”

You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'. 

You will also be invited to tell us: If we could change one thing about your care or treatment to improve your experience, what would it be?

Your response is anonymous and you will be able to post the postcard in a ballot box in your GP practice reception on your way out of the surgery or you can complete give your feedback on this page.

If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.

 

How will the results be used?

The information will give your GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help the surgery to make improvements for patients. 

The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences.For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily


FRIENDS AND FAMILY TEST

Friends & Family Test

We would like you to think about your recent experiences of our service.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

What is the main reason for your answer to the question?

If you do not see the FFT questionnaire (above), you may have already given your feedback.

INDEX - Friends & Family Test

  Contact Details

Dalston Practice
1B Madinah Road
London
E8 1PG

Telephone: 020 7275 0077
Fax: 020 7923 9209

 Patient Access

All you need to know about patient access and the services it provides you and your family 24/7/365

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  Patient Participation Group

The Practice has a Patient Participation Group. If you are interested in joining and having your say to improve our services, please ask at reception.

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 Clinics and Services

We offer a full range of clinics and services, including travel vaccinations and advice. See our directory of clinics and services for more information.

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